Disability Self-Identification & Reasonable Accommodations at Wolt Germany

At Wolt, we are committed to creating an inclusive and supportive workplace where everyone has the tools, resources, and opportunities to thrive. This page explains how you can voluntarily self-identify as having a disability, the benefits of doing so, and how to request reasonable accommodations.

What is a disability?

A disability isn’t only about wheelchairs or visible injuries. In Germany, many long-term health conditions — both visible and invisible — can be recognised as a disability if they make everyday life or work harder.

Examples that might sound familiar:

Ongoing back, knee or joint pain that makes lifting or standing for hours difficult;
Chronic illnesses such as diabetes, asthma or HIV;
Mental-health conditions like depression, anxiety or PTSD
Hearing loss or vision problems (even if you use glasses, contact lenses or a hearing aid and can still ride or drive)
Neurodivergence conditions such as ADHD or autism spectrum disorder;
Injuries that left lasting balance, coordination or mobility issues

If a doctor confirms that your condition affects you for at least six months, the German authority may rate it with a “degree of disability” (Grad der Behinderung, GdB) between 20 % and 100 %.

Why Self-Identify?

Understanding how many Wolt employees have a disability helps us improve workplace accessibility and inclusion. By letting us know about your disability status (if any), you contribute to a more supportive work environment, where necessary accommodations can be made to treat everyone with compassion! 💙

Key Points:
✔ Self-identification is voluntary and confidential.
✔ It does not change or impact your employment status or opportunities.

How to Self-Identify?

To share or update a disability status confidentially, please kindly login to your Workday App to complete the form with your personal information.

To update your status in Workday click on the “Self-ID Data” tile under “Announcements”.
Click on “Change My Personal Information”
Under “Disability”, click on “Add”.
Select your answer whether you have a recognised “Disability” in Germany.
If “Yes (Germany)” open the “Details” category and select the “Disability Grade” and “Disability Degree” and the Authority it was “Certified by”.
If applicable you can request accommodations.
Please attach your document, so our HR team can verify your request.
Submit your request.

You are welcome to update this information at any time. This helps us ensure you receive the appropriate support and benefits.

Important: The information that you provide will be kept confidential and protected with internal procedural safeguards to avoid unauthorized access. HR may use this information to verify any benefits applied to you. Wolt may also use aggregated and anonymous data to support our diversity and inclusion efforts. By providing this information, you are consenting to its collection, use and disclosure consistent with Wolt HR privacy statement.

Disability System in Germany

Germany has a structured system for recognizing and supporting individuals with disabilities. This system assigns a percentage based on the severity of a person’s impairment. The higher the percentage, the greater the recognition and access to benefits.

✔If your degree of disability (Grad der Behinderung - GdB) is 50% or higher, you qualify as a severely disabled employee (Schwerbehinderte) and are entitled to additional workplace protections and benefits.

✔ If you have a degree of disability of 30%-50%, you can apply for equal status if you experience significant workplace disadvantages without it. You can do it by applying through the employment agency. The application to the employment agency (Agentur für Arbeit) can be made in person, by telephone, in writing, or online.

How to Get Your Health Status Recognized?

To apply for a disability certificate (Schwerbehindertenausweis), follow these steps:

Gather Documentation: Obtain medical records from your doctors detailing your condition and how it impacts daily life. You do not need a formal assessment.
Submit an Application: Apply through the Versorgungsamt (Pension Office) in your state. In most regions, applications can be submitted online via this federal portal.
Await Assessment: The government will review your medical records and assign a GdB score (ranging from 20 to 100). If you disagree with the assessment, you have the right to appeal.
Receive Your Disability Certificate: If your GdB is 50 or higher, you will receive a Schwerbehindertenausweis. If your GdB is at least 30 but less than 40, you may apply for equal status (Gleichstellungsantrag) through the Agentur für Arbeit for additional protections.

If you need support with getting your health status recognized, please reach out to our team of occupational health and safety experts at wolt@argumed.eu

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Benefits of Disability Status in Germany

If you have an officially recognized disability, you may be eligible for a variety of benefits, such as:

✔ Extra Vacation Days – Employees with a GdB of 50+ are entitled to five additional paid vacation days per year (for full-time workers).
✔ Tax Benefits – Annual disability tax allowances increase with GdB level.
✔ Public Transport Discounts – Free or discounted public transport for those with an orange-colored disability pass (with "G" or "aG" mark).
✔ Financial Support for Workplace Accommodations – Government agencies may cover ergonomic add-ons, or accessibility modifications.
✔ Additional Health Insurance Benefits – Coverage for rehabilitation, reduced co-payments, and home assistance.
✔ Reduced Entry Fees – Discounts or free entry to cultural and recreational facilities.

Reasonable Accommodations at Wolt

If you have a disability or medical condition that affects your ability to work, you can request a reasonable accommodation . These adjustments ensure you can perform your job effectively.

If you need support with figuring out your health condition requirements, please reach out to the team of occupational health and safety experts at Argumed. You can book an appointment directly here.

How to Request Accommodation?

Step 1: Explore Government Support

Before requesting accommodations from Wolt, check if government funding is available. You can apply for support from:

Pension Insurance (Deutsche Rentenversicherung) – Workplace rehabilitation for long-term conditions.
Accident Insurance (Berufsgenossenschaften) – Coverage for workplace injury-related disabilities.
Health Insurance Providers (Krankenkassen) – Coverage for medical aids.

If government support is denied, you can still request accommodations (if needed) at Wolt.

Step 2: Submit Your Request to Wolt Courier HR

You can request accommodations when entering your Self-ID request in your Workday App.

✔ Upload a rejection letter from the German authority (if applicable).
✔ Attach supporting documentation.
✔ Indicate if accommodations are temporary or long-term.

Requests are handled confidentially, and the Courier HR Operations Team will review each case individually. Once approved, you will receive a confirmation.

Important: Without proper documentation, requests cannot be approved. Please ensure you send us the necessary documents.

Questions or Need Help?

For further assistance on the Wolt side, contact the Courier HR Team via the chat function in your app or at Courier.HR.germany@wolt.com. We are here to support you every step of the way.

If you need support with getting your health status recognized, please reach out to the team of occupational health and safety experts at Argumed: book an appointment directly here.

If you already have a certificate, please send it to us at Courier.HR.germany@wolt.com.

💙 Your participation helps us build a workplace that values and supports everyone!